What
titles are available?
We have over 50 titles available in many different
languages, too many to list here. To request our full
list of available titles, please e-mail hotelnewspapers@headlandmedia.com,
call
UK
: +44 151 236 4124 or US: +1 954 492 2292
or click here.
What
languages are covered?
We provide news in many languages covering the
world's major guest nationalities, including English,
German, French, Italian, Spanish, Portuguese, Dutch,
Norwegian, Russian, Chinese and Japanese.
How
are the papers delivered?
The papers are delivered to you by e-mail each day.
Can
I have a trial for a couple of weeks?
Yes, we offer a 2 week no obligation free trial! Please
e-mail hotelnewspapers@headlandmedia.com,
call
UK
: +44 151 236 4124 or US: +1 954 492 2292
or click here.
If
you feel you require a longer trial, we will do our best
to accommodate you.
What
is the cost of the service?
This is a flexible service which we can tailor to meet
your needs.
For a quotation, please e-mail hotelnewspapers@headlandmedia.com,
call
UK
: +44 151 236 4124 or US: +1 954 492 2292
orclick here.
Do we
need to sign a year-long contract?
We do ask you to sign a contract with us, however should
you wish to cancel you only need give us one month's
notice of termination.
My
hotel closes for low season/off peak. What happens in
this situation?
We can offer a seasonal contract, you will only be billed
for the months your hotel is open and the service will be
suspended when you are closed.
Can we brand the news
with our own hotel logo and title?
Yes, most of our clients customise their papers using our
special, free-of-charge software.
Can we add our own hotel news,
including
special promotions and events?
Yes, we can customise the news for your hotel for a small
additional charge and even insert images.
How
many papers can I subscribe to,
is there a maximum?
You can choose as many or as few papers as you require
from our portfolio of over 50 titles all of them if
you wish. Most of our customers pick between 5 and 15
papers, most relevant to their guests' nationalities.
How
do I change my choice of papers once I've
subscribed? Say
we receive a booking from important German guests...?
Simply e-mail us with a request and we will immediately add
or change papers. We can even schedule the German News for
the dates required.
Where can I distribute
the papers?
Feel free to distribute them as you please, throughout
your hotel or business premises.
Is the
service complicated?
No! We pride ourselves on the simplicity of this service
and its ability to fit in seamlessly with your hotel
routine
Are
the newspapers in colour or black and white?
We produce the papers in colour, so it is up to you
if you decide to print them out on a colour or a black and
white printer.
Will
I need a new pc/printer/software?
No, the papers are standard A4 size and providing you have
email access and a standard printer you can receive the
papers.
Do I
have to employ someone to spend time printing?
We have many large hotels as existing clients and they
have never had to employ additional staff. The papers are
simple to print and you only need print as many as
you need, saving time and paper.
How
big are the file sizes. I have limited space?
The standard papers are approximately 70 kb in PDF format,
However, if necessary we can zip the files, at no charge
to you, making them approximately 15 kb - not much
larger than a standard email.
How will my account be
managed?
On subscription you will be contacted by an Account
Manager who will manage your account from that point.
Do
you provide technical support?
Yes. We will give you a 24 hour telephone number you can
contact and also a dedicated account manager who can help
you with any queries.
Where
are the papers produced?
The papers are produced in our busy newsroom in the
UK
. The news is compiled from the world's leading press
agencies, such as Associated Press, Agence France Presse
and Press Association.
What
is the present circulation?
Our newspapers are read by over 250,000 worldwide
every day!
Will
major sporting
or world events receive extra coverage?
Every year we provide 'specials' to cover major
sporting events, some carry a small additional cost. We
cover events such as the Olympics, the World Cup, the
NBA Play-offs, the Ashes and many more.
When a major world event
happens, we feel, as a provider of news to people away from
home, that it is our duty to keep them informed as events
unfold, for example when the tragic events of September 11th
occurred, we produced several additional papers during
the day, solely covering the disaster. There are, of
course, no supplementary charges for any of
these additional papers we decide to send out.
Who are your customers?
Luxury hotels on tropical islands, 5 star business hotels
in large cities, luxury safari camps, riads, mega-yachts,
private jet companies and most of the world's largest
cruise ships!